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Stay informed. Learn about our policies for deposits & payments, and cancellations & refunds.

DEPOSIT & PAYMENT POLICIES

For all Domestic tours (United States & Canada)

The deposit for tours to the United States & Canada is $500 per person. If you prefer to pay your deposit using a credit card, the deposit must be made with MasterCard, Visa, or American Express at the time of registration. If you would like to pay your deposit by check, money order, or bank transfer, your tour space will be held for 10 days to allow time for the VENT office to receive your deposit and completed registration form. All tour payments may be made by credit card (MasterCard, Visa, American Express), check, money order, or bank transfer (contact the VENT office for bank transfer information). These include initial deposits, second deposits, interim payments, final balances, special arrangements, etc. Full payment of the tour fee is due 150 days prior to the tour departure date.

For International tours
The deposit for International tours is $1000 per person. Please refer to the detailed itinerary for specific deposit and payment information. If you prefer to pay your deposit using a credit card, the deposit must be made with MasterCard, Visa, or American Express at the time of registration. If you would like to pay your deposit by check, money order, or bank transfer, your tour space will be held for 10 days to allow time for the VENT office to receive your deposit and completed registration form. All tour payments may be made by credit card (MasterCard, Visa, American Express), check, money order, or bank transfer (contact the VENT office for bank transfer information). These include initial deposits, second deposits, interim payments, final balances, special arrangements, etc. Full payment of the tour fee is due 150 days prior to the tour departure date.
 
Cruises and special departures
Each cruise and special departure has its own deposit and payment policy. If you prefer to pay the initial deposit using a credit card, your deposit must be made with MasterCard, Visa, or American Express at the time of registration. If you would like to pay your initial deposit by check, money order, or bank transfer, your tour space will be held for 10 days to allow time for the VENT office to receive your deposit and completed registration form.  All tour payments may be made by credit card (MasterCard, Visa, American Express), check, money order, or bank transfer (contact the VENT office for bank transfer information). These include initial deposits, second deposits, interim payments, final balances, special arrangements, etc. Full payment due date varies by departure. Please call the VENT office, 800.328.VENT (8368) or 512.328.5221, or refer to the detailed itinerary for more information.

CANCELLATION & REFUND POLICIES
We strongly recommend the purchase of travel insurance to protect yourself.

For all Domestic tours (United States & Canada)
Refunds are made according to the following schedule: If cancellation is made 180 days or more before the tour departure date, a cancellation fee of $250 per person will be charged unless the deposit is transferred to a new registration for another VENT tour that will operate within the next 12 months, in which case the cancellation fee will be $100 per person. If cancellation is made between 179 and 151 days before departure date, the deposit is not refundable, but any payments covering the balance of the fee will be refunded. If cancellation is made fewer than 150 days before departure date, no refund is available. This policy and fee schedule also applies to pre- and post-tour extensions.

For International tour prices of $9994 or less
Refunds are made according to the following schedule: If cancellation is made 180 days or more before the tour departure date, a cancellation fee of $500 per person will be charged unless the deposit is transferred to a new registration for another VENT tour that will operate within the next 12 months, in which case the cancellation fee will be $100 per person. If cancellation is made between 179 and 151 days before departure date, the deposit is not refundable, but any payments covering the balance of the fee will be refunded. If cancellation is made fewer than 150 days before departure date, no refund is available. This policy and fee schedule also applies to pre- and post-tour extensions.

For International tour prices of more than $9994
Refunds are made according to the following schedule: If cancellation is made 210 days or more before the tour departure date, a cancellation fee of $500 per person will be charged unless the deposit is transferred to a new registration for another VENT tour that will operate within the next 12 months, in which case the cancellation fee will be $100 per person. If cancellation is made between 209 and 151 days before departure date, the deposits are not refundable, but any payments covering the balance of the fee will be refunded. If cancellation is made fewer than 150 days before departure date, no refund is available. This policy and fee schedule also applies to pre- and post-tour extensions.

Cruises and Special Departures
Each cruise and special departure has its own cancellation policy. Please contact the VENT office or refer to the detailed itinerary for more information.