A More Flexible Way to Plan Your Travel: Updates to VENT’s Payment Policy
At Victor Emanuel Nature Tours, every detail of your journey is designed with care—from the destinations we visit to the way we support you before you depart. As part of that commitment, we’ve updated our payment and refund policies to create a more transparent, balanced, and flexible experience for our travelers.
These changes are designed to give you greater confidence when booking and more flexibility as your plans take shape.
What’s Changed
We’ve simplified and aligned our policies across all tours to make planning easier:
Final payment is now due 120 days before departure (previously 150 days for all tours)
Refund eligibility now extends to 120 days before departure
International tours no longer require a 210-day payment milestone
Second deposits have shifted to 180 days before departure and are now 30% of the remaining balance (instead of a flat fee)
Updated Deposit Policy
Tours within the lower 48 United States:
A $500 deposit is required at booking
All other tours (including international):
A $1,000 deposit is required at booking
A second deposit of 30% of the remaining balance is due 180 days before departure
Updated Refund Policy
Refunds may be requested up to 120 days before departure
Refunds include:
o 50% of total deposits paid, plus
o 100% of any additional payments made beyond deposits
No refunds are available within 120 days of departure, unless the tour is cancelled (please refer to your itinerary for details)
Payment Timing & Method
Most payments are made securely online by credit card (Visa or Mastercard).
Final payment is due 120 days before departure for all tours
Cruises & Special Departures
Some tours—such as cruises and select specialty departures—may have unique payment and cancellation policies. Please refer to your specific itinerary or contact our office for details.
What This Means for You
These updates reflect a simple goal: to make planning your travel with VENT easier and more flexible.
You’ll have:
More time before final payment is due
A longer window for refunds
A clearer and more consistent structure across all tours
Questions? We’re Here to Help
These new policies are now in effect and apply to all tours, including those currently booked. If you have any questions or would like to review your specific tour details, please contact us at 512-328-5221. Our team is always happy to assist.